Tag: Patient Engagement

Photo: Albert Einstein Medical Center At Philadelphia's Albert Einstein Medical Center, whose health system serves a large geographical area and offers complex quaternary care, telehealth has been an innovative solution to several care delivery problems. These can be categorized in three areas: patient/staff safety, communication and logistics. THE PROBLEM Patient and staff safety, which are

Photo: Inova Kellar Center Inova Kellar Center (IKC) is a nonprofit behavioral healthcare provider based in Virginia that provides programs and services for children, adolescents and their families. IKC Inova Health System has relied on evidence-based solutions and standardized approaches to treat patients, earning recognition for excellence in healthcare from the Centers for Medicare and

Cardinal Health announced this week that it had launched a new platform aimed at addressing medication adherence challenges.   The platform, which the company is calling Outcomes, combines several existing businesses to deliver tools for medication therapy management, digital patient engagement and telepharmacy. “Outcomes is the latest example of how we’re developing and investing in

Amazon’s app-based healthcare service for employees, Amazon Care, will soon launch throughout the country, Insider reported this past Friday.   Although it is currently only available to the tech giant’s Washington-based employees, sources told the outlet that Amazon Care is gearing up to offer the service for the rest of its U.S. workers.   It

When the pandemic hit in March 2020, the biggest worry for OLV Human Services in Lackawanna, New York – as with most agencies – was that the most vulnerable population served would possibly have interruptions to their services due to face-to face services being canceled. THE PROBLEM With stay-at-home orders from the governor in effect,

In a major move announced by HSJ today, NHSX plans to merge into a new transformation directorate to combine digital and operational improvement teams within NHS England and NHS Improvement. Although first proposed at a board meeting in January, NHS England is still waiting for full approval from the Treasury and the Department of Health and

The Health Secretary Matt Hancock announced that the UK will offer its genomics expertise to other countries in order to help them identify new variants of COVID-19. This will be facilitated through the launch of the New Variant Assessment Platform, a UK-based service that will offer up the country’s laboratories to analyse samples of potential

Seqster, which develops tools for patient-generated longitudinal health records – incorporating EHR information, genomic profiles, wearable device data and more – has launched the most recent version of its platform on Microsoft Azure cloud. WHY IT MATTERS Seqster Platform v7.1 is a HIPAA- and FDA 21 CFR PART 11-compliant multi-cloud platform. It features new security,

Mount Sinai Hospital in New York City has had a serious challenge throughout 2020: to keep in touch with patients who do not have COVID-19 during the pandemic. THE PROBLEM At the beginning, during the first surge, people were too scared to get out of their homes – let alone come to the hospital –

Data released this past week from the Centers for Medicare and Medicaid Services show that more than 34.5 million services were delivered via telehealth in Medicare and in the Children’s Health Insurance Program from March through June. Although the agency notes there is always a “claims lag” between the time a service occurs and when

Global health leaders discussed the challenges of climate change and widening inequality during the closing keynote sssion, ‘Climate Change, Social Determinants of Health: Leading Recovery and Preparing for the Future’. The speakers were Prof Jan Semenza, lead of the Health Determinants Programme, European Centre for Disease Prevention and Control (ECDC) in Sweden, Prof Sam Shah, founder &

At Central Maine Healthcare in Lewiston, Maine, the pandemic created an acute need to adopt novel tools to deliver on its commitment and ability to ensure that patients were able to receive the care they needed without increasing their risk of exposure to COVID-19. THE PROBLEM The health system quickly experienced patient volume declines as

Clinical decision support systems have been found to help providers make safer and better choices at the point of care. Now, a new study shows that they can also improve patient satisfaction. The study, published this past week in PLOS ONE and funded by the LEO Innovation Lab, found that using a visual clinical decision support

Henry J. Austin Health Center, a federally qualified health center in Trenton, New Jersey, was having problems with payment options. THE PROBLEM Regulations had been passed in New Jersey requiring reimbursement for telemedicine services. But the major payer sources, while aware of the new regs, had not made any changes in their reimbursement process to

A series of randomized quality improvement projects carried out at New York University’s Langone Health medical center has helped the organization better assess the effectiveness of patient-focused programs. The efforts to evaluate the effectiveness of routine processes of hospital staff ranged from inpatient units and outpatient offices to the emergency department, as well as adjustments

The Federal Health Architecture and the Office of the National Coordinator for Health IT ended federal support for the decade-old CONNECT data exchange project on September 6. WHY IT MATTERS CONNECT is an open source software and community project, jointly developed 10 years ago by FHA and ONC as another way to harness the expertise

Back in 2016, Dr. David C. Koronkiewicz, medical director of quality at the Goshen Health Center for Orthopedics and Sports Medicine, was tasked to research vendors for a secure messaging application to be used by the medical staff. In the early phases, it was established that nursing administrators were interested in investigating IT that could

During a panel discussion titled Delivering a Patient Experience Across the Continuum of Care, held at the ServiceNow Knowledge 19 Conference in Las Vegas, Barbara Rotondo, a Senior Manager in Solutions Consulting at ServiceNow, sat down with Erik Zempel, Director of Performance and Improvement Management at University of Michigan — Michigan Medicine; Michael Warden, Senior

Implementing patient engagement technology can help health systems involve and empower their patients to achieve better health outcomes – and better clinical and business outcomes for the provider organizations. But to roll out these technologies effectively, CIOs and other IT leaders need to put together patient-centric systems and processes and focus on change management before,

There is a broad consensus around the world that healthcare reimbursement should at least partly be based on performance and outcomes and not exclusively on service provision. This is mostly a theoretical consensus though. True, in the US, a certain degree of performance-based reimbursement was introduced by law some years ago, and it has since