Tag: Patient Engagement

UK to share genomics expertise to identify COVID-19 variants

The Health Secretary Matt Hancock announced that the UK will offer its genomics expertise to other countries in order to help them identify new variants of COVID-19. This will be facilitated through the launch of the New Variant Assessment Platform, a UK-based service that will offer up the country’s laboratories to analyse samples of potential

Healthcare experts call for action on climate change and inequality

Global health leaders discussed the challenges of climate change and widening inequality during the closing keynote sssion, ‘Climate Change, Social Determinants of Health: Leading Recovery and Preparing for the Future’. The speakers were Prof Jan Semenza, lead of the Health Determinants Programme, European Centre for Disease Prevention and Control (ECDC) in Sweden, Prof Sam Shah, founder &

NYU Langone Health implements randomized quality tests

A series of randomized quality improvement projects carried out at New York University’s Langone Health medical center has helped the organization better assess the effectiveness of patient-focused programs. The efforts to evaluate the effectiveness of routine processes of hospital staff ranged from inpatient units and outpatient offices to the emergency department, as well as adjustments

Q&A: Leveraging technology to improve the customer experience

During a panel discussion titled Delivering a Patient Experience Across the Continuum of Care, held at the ServiceNow Knowledge 19 Conference in Las Vegas, Barbara Rotondo, a Senior Manager in Solutions Consulting at ServiceNow, sat down with Erik Zempel, Director of Performance and Improvement Management at University of Michigan — Michigan Medicine; Michael Warden, Senior

Implementation best practices: Patient engagement tech done right

Implementing patient engagement technology can help health systems involve and empower their patients to achieve better health outcomes – and better clinical and business outcomes for the provider organizations. But to roll out these technologies effectively, CIOs and other IT leaders need to put together patient-centric systems and processes and focus on change management before,

Improve patient care – aim for the Triple

There is a broad consensus around the world that healthcare reimbursement should at least partly be based on performance and outcomes and not exclusively on service provision. This is mostly a theoretical consensus though. True, in the US, a certain degree of performance-based reimbursement was introduced by law some years ago, and it has since

Appointment scheduling system saves Oklahoma Heart $980,000 annually

Oklahoma Heart Hospital Physicians had long ago implemented an automated appointment reminder system, but the no-show rate had reached a seemingly impenetrable floor. THE PROBLEM The existing system had its share of difficulties. For instance, it consistently mispronounced physician names, leading to patient confusion. Furthermore, making changes and applying corrections was untimely, inconvenient and frustrating

Voice assistants for health could use improvement, study finds

A study on voice assistant comprehension reveals platforms like Google Assistant, Apple’s Siri and Amazon’s Alexa need to improve the accuracy of their technology for healthcare applications. WHY IT MATTERS The research, conducted by Klick Health and published in Nature Digital Medicine, found Google’s comprehension of the most commonly dispensed medication names in the U.S.